1. INTRODUCTION

Leslie Electrical Services Pty Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose and protect your personal information.

2. WHAT PERSONAL INFORMATION WE COLLECT

We may collect personal information including:
• Name
• Phone number
• Email address
• Company name
• Project details or enquiry information
• Any other information you provide to us

We may also collect limited technical data such as:
• IP address
• Website usage data (via cookies or analytics tools)

3. HOW WE COLLECT INFORMATION

We collect personal information when you:
• Submit a contact form on our website
• Complete a LinkedIn Lead Gen form or other advertisement
• Request a quote or service
• Contact us via phone or email
• Interact with our website

4. PURPOSE OF COLLECTION

We collect and use your personal information to:
• Respond to enquiries and provide quotes
• Deliver electrical services
• Communicate with you regarding your request
• Improve our services and marketing
• Comply with legal obligations

5. DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information to:
• Employees and contractors involved in delivering services
• Suppliers or subcontractors where necessary
• IT service providers (e.g. email, cloud storage)
• Professional advisors (e.g. accountants, insurers)
• Government authorities where required by law

We do not sell or rent your personal information.

6. LINKEDIN & THIRD-PARTY PLATFORMS

If you submit your information via LinkedIn or other third-party platforms, your information will also be handled in accordance with their privacy policies. We may use this data for marketing, remarketing and customer engagement purposes.

7. DATA SECURITY

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

This includes:
• Secure digital systems
• Restricted access to information
• Use of reputable service providers

8. COOKIES & ANALYTICS

Our website may use cookies and analytics tools (such as Google Analytics) to:
• Improve website performance
• Understand user behaviour
• Enhance user experience

You can disable cookies through your browser settings.

9. ACCESS & CORRECTION

You may request access to or correction of your personal information by contacting us using the details below. We will respond within a reasonable timeframe.

10. COMPLAINTS

If you believe we have breached the Australian Privacy Principles, you may contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

11. CONTACT DETAILS

Leslie Electrical Services Pty Ltd
Email: kyle.leslie@leslieelectricalservices.com
Phone: 1300 537 546
Location: Lilydale, Victoria

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. AUTHORISATION

Signed for and on behalf of Leslie Electrical Services Pty Ltd:

Kyle Leslie
Managing Director